• Theantvault

Theantvault

Write a Review

Overview

Theantvault.com has a rating of 4.9 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Theantvault.com most frequently mention customer service. Theantvault.com ranks 41st among Pets sites.

  • Service
    19
  • Value
    13
  • Shipping
    14
  • Returns
    8
  • Quality
    18
Positive reviews (last 12 months): 100%
Positive
25
Neutral
0
Negative
0
See all photos
How would you rate Theantvault?
Top Positive Review

“New to antkeeping, great experience.”

Amelia T.
5/12/24

I'm totally new to this ant keeping thing, but ordering from Ant Vault made it feel like a breeze. The ants showed up quickly and in great shape, which was a relief. I've been fascinated watching them every day since they arrived. It's been a great experience all around, and I'd recommend The Ant Vault to anyone curious about starting their own ant colony.

Reviews (25)

Rating

Timeframe

Other

Reviews that mention popular keywords

ant vault (18)
Thumbnail of user williamw4574
2 reviews
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

The ants arrived in 4 days (so fast?) after I placed the order. They arrived alive and healthy. Me and my daughter set up their new ant farm we got on amazon, and she watched in amazement as the ants began to explore their surroundings. Over the following weeks, she documented their behavior and conducted experiments by feeding them different foods.

Service
Value
Quality
Thumbnail of user danielg2915
2 reviews
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

Ordering my ant colony from The Ant Vault was straightforward and the shipping was surprisingly fast. I was a bit anxious about how they'd arrive, but the packaging was so well done that all the ants were in perfect condition. It's been amazing observing the colony and seeing how they operate. I'm really happy with my purchase from Ant Vault and would definitely recommend them to others interested in ant keeping.

Thumbnail of user avam178
2 reviews
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Ordering from The Ant Vault was straightforward, and the ants arrived promptly which was nice. But honestly, they kind of blew my standards out of the water, they have custom insulated boxes while all the other ant companies I bought from sent it in a normal cardboard box. The ants have been more interesting than I expected lmao. I'm considering maybe getting more queens in the future.

Service
Value
Returns
Quality
Thumbnail of user johns15522
2 reviews
1 helpful vote
  • Send Message
April 11th, 2024
Verified purchase

If your hesitating between which ant business to buy from, I think they take care of their customers the most. I called them for any questions I had after I purchased a queen ant, and always had a professional answer quickly. Me and my son are beginners at ant keeping, but we got so much of a headstart with Jason. Good shop with people who know what they're doingDaughter loves the ants!
She wants to do a career with studying insects sogot the bundle with the sunrise amber ant. Only been a couple weeks and the queen has already laid eggs and is doing well.

Service
Value
Shipping
Quality
Thumbnail of user sarahj2003
2 reviews
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

The ants arrived safely, and my son was overjoyed to begin his ant-keeping adventure. Together, we set up their new habitat, and he watched in fascination as the ants began to explore their surroundings. Over the following weeks, he spent hours observing their behavior and conducting experiments. I can recommend Ant Vault.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesb9677
3 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

As a first-time ant keeper, I was nervous about ordering from The Ant Vault. However, they have wayyy better than average customer support. They answered all of my questions on the call and provided insights for my ants to thrive in their new habitat (got them a large ant nest).

Service
Shipping
Quality
Thumbnail of user michaelw7270
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I've frequently purchased from Ant Vault and have consistently had positive experiences. Their customer service is quick to respond, and they keep their shipping costs fair. The quality of both the supplies and insects I've ordered has always been top-notch. As someone living in a state where it's often difficult to find companies that ship, Ant Vault has been a reliable source. There was an instance when the shipping carrier misplaced my package, leading to the arrival of deceased insects. Ant Vault provided a replacement after I called them. It's also worth noting their selection of shipping options is quite helpful, particularly since FedEx service is unavailable in my area.

Service
Value
Shipping
Returns
Quality
Thumbnail of user oliviam1047
2 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

We got the black acrobatic ants for our homeschooling activities for my son (7 year old). It was awesome to see my son engage with the ants.

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabellat277
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

The Ant Vault did a good job with my order. It was easy to place and the ants arrived sooner than I anticipated (I did 7-9 day shipping, but it arrived asap on the 4th day). Their customer service was ok, not the best, but the overall experience was pretty straightforward and good.

Thumbnail of user ethana253
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

As a homeschooling parent, I'm always on the lookout for opportunities for my child. The Ant Vault and its selection of ant farms was very helpful. I ordered the SUNRISE AMBER ANTS for my son, who arrived safely and still growing healthy (up to 14 workers now with a bunch of eggs).

Thumbnail of user emilyj873
2 reviews
1 helpful vote
  • Send Message
April 15th, 2024
Verified purchase

Queen ants arrived alive and healthy. I have 4 ant nests ready for them. Ant Vault is the only vendor that delivers a quality product for the money. HUGE ants, actually phenomenal to observe. It's nice they have free shipping. Excellent job, thank you

Service
Shipping
Quality
Thumbnail of user benjaminm959
2 reviews
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

I bought these ants for a homeschool lesson using our ant farm. We got a queen ant with live worker ants and they arrived safely. My kids are 7 and 9 years old and have sat calmly for hours watching and observing the ants behaviors and roles in the "colony" and have already read the accompanying care guide.

Service
Value
Shipping
Quality
Thumbnail of user samuela647
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

The Ant Vault's team is a lifesaver! When my queen ant stopped laying eggs, I panicked. Their experts diagnosed a nutritional deficiency and recommended a specific diet change. Within weeks, my colony was thriving again. Their knowledge and dedication are unmatched.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ameliat105
2 reviews
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

I'm totally new to this ant keeping thing, but ordering from Ant Vault made it feel like a breeze. The ants showed up quickly and in great shape, which was a relief. I've been fascinated watching them every day since they arrived. It's been a great experience all around, and I'd recommend The Ant Vault to anyone curious about starting their own ant colony.

Service
Thumbnail of user charlotteh726
2 reviews
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

I was looking for an educational gift for my son's birthday. He had always been fascinated by insects, so I thought an ant farm would be the perfect present to nurture his curiosity. Got queen ants from the ant vault and they came in safely (ordered two). My son loved it! Bonus was the great packaging, came in a colored box and was perfect for a birthday present. Was worried they would arrive in a beat up box.

Service
Shipping
Quality
Thumbnail of user miaw183
2 reviews
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

I ordered The Mini Ruby Ants from Ant Vault. The delivery was fast and they were in good condition. I am recommending This company!

Service
Thumbnail of user elizabethl2469
2 reviews
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Bought from them 3 times and never had complaints, they are easy to reach out to and have great customer service

Service
Value
Shipping
Returns
Quality
Thumbnail of user abigaill327
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

I've ordered everything from bugs to multiple enclosures from them and have never gotten anything except the best customer service around and super affordable enclosures that are my favorites. I am slowly but surely turning my whole reptile room into these enclosures. The shipping is fast and accurate and the off chance that something does go wrong they go out of their way to make it right and stay in communication with you the whole time. Couldn't ask for a better company to do business with and they will continue to receive business from me!

Thumbnail of user elijahr230
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

I have been keeping ants for a while and so far the ants that I bought from The Ant Vault are the healthiest ones I have purchased. I purchase my ants from them simply because i dont mind paying a little extra to get a healthy queen ant.

Service
Shipping
Returns
Quality
Thumbnail of user evelync732
2 reviews
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Queen is still alive and pumping eggs lol, so yeah, healthy queen. Its been 3 months since i purchased

Service
Shipping
Quality
Thumbnail of user miar168
2 reviews
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Happy with my purchase from Ant Vault. The ants arrived fast and watching them has been interesting.

Service
Value
Quality
Thumbnail of user davidw7885
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

I love ants order went alright w ant vault. Thanks.

Thumbnail of user harperm54
2 reviews
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Got my ants from Ant Vault super quick. They're all doing well and it's been really cool watching them. Definitely going to order more.

Service
Value
Quality
Thumbnail of user graceh675
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

I was delighted by the exceptional condition of my Ants. It was clear that they had taken every precaution to ensure her well-being during transit. Their commitment to quality is commendable.

Value
Shipping
Quality
Thumbnail of user sophiat360
2 reviews
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

After the arrival of BLACK ACROBATIC ANTS, my son was so happy, literally jumping while opening up his queen ant. I'm so glad they arrived alive. We got on a call with an ant expert (mandatory when you place an order) and they helped us get ready for our new pets. Thanks.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user boggavarapub
Boggavarapu B.

How do I know I can trust these reviews about Theantvault?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.9
25 reviews
Have a question about Theantvault?